Skip to content

A CLEARER NEXT STEP

Questions before
your first question?

Here’s how access, pricing and study tools work.

Can I try Certiva without an account?

Yes. Each exam has five free questions with explanations and textbook references, with no account or card. A free account then gets you the mini mock exam: 20 timed questions across the syllabus, then your weakest topics and the chapters to read.

What does a 3-month, 6-month or 12-month Exam Pass include?

Your Exam Pass for one exam includes the full question bank and timed mock exams, mapped to the CMSA syllabus; the exact textbook chapter for every answer; a tracker that picks your next topic, with smart revision and a readiness score; a week-by-week study plan to your sitting; two UCT-accredited ethics CPD courses; and a refund or more time if you don’t pass. The 3-, 6- and 12-month passes have the same features, are paid once and don’t renew. The CV and cover-letter maker and one SAMA-accredited ethics CPD course are free for everyone.

What does monthly membership include?

Monthly membership costs R199 per month and includes the current exam banks plus the accredited CPD courses. It renews automatically until cancelled.

How do I choose my exam?

Open Choose your exam to try its questions. Select the same exam on the pricing page when buying an Exam Pass.

Is CPD included in an Exam Pass?

Two UCT-accredited ethics CPD courses come with every Exam Pass for as long as your pass lasts. One SAMA-accredited ethics course is free for everyone. When you pass a course, we submit your CPD point to your HPCSA profile for you and email your certificate.

Are you affiliated with the CMSA?

No. Certiva is an independent study resource. SAMA and UCT accreditation applies to designated CPD courses, not to exam-preparation question banks.

Does my free-sample score predict an exam pass?

No. Five questions provide only a small sample. The sample introduces the product and gives you topics to explore. Your actual exam result depends on your preparation and exam performance.

How does revision work?

Only questions you get wrong go into revision. Each comes back 10 minutes later, then after 1, 3 and 7 days, and counts as learnt once you get it right on 3 separate days. Questions you get right the first time don’t come back.

What is the readiness score?

A study guide built from how much of the bank you’ve covered, your first-attempt accuracy, how well you’re holding on to what you’ve learnt and your first attempt at each timed mock exam. It appears after 50 different questions across at least 3 topics and pauses if you stop practising for 30 days. It is a study guide, not a prediction of your exam result.

What happens if I do not pass?

The bank and the mock exams are the plan. Answer at least 60% of the question bank and do every mock exam before your sitting, with no minimum score. If you still don’t pass, send your result within 30 days and choose your money back or twice your pass length, free. Monthly membership, group passes and the CPD bundle are excluded. See the refund page for the full terms.

Does it work on my phone between calls?

Yes. Certiva runs in your phone’s browser, so a 20-minute session between calls counts. Your progress is saved to your account, and questions you miss come back for revision after 10 minutes, then after 1, 3 and 7 days.

I’m writing in a few weeks. Is it still worth it?

Yes, if you use it to find and fix your weakest topics. Start with a timed mock exam, then let the tracker pick what to revise. To stay eligible for a refund or more time, answer at least 60% of the question bank and do every mock exam before your sitting.

Where do I find my progress?

Your dashboard shows your next step, readiness score, syllabus progress by topic, revision due and your mock exams. After every session, the results page shows your score by topic and the textbook chapters to read first.

How do I cancel monthly membership?

Choose Cancel on your Account page, or email hellocertiva@gmail.com. PayFast stops charging you and you keep access until the end of the month you’ve paid for. See the cancellation and refund policy for the full terms.

Need help with your account? Contact Certiva